Last updated: 26 July 2026
FalconTrans L.L.C-FZ (“FalconTrans”, “we”, “us” or “our”) respects your privacy and is committed to handling personal data responsibly.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website or contact us regarding our services.
1. Who We Are
FalconTrans L.L.C-FZ
Meydan Grandstand, 6th Floor, Meydan Road, Nad Al Sheba, Dubai, United Arab Emirates
Dubai Unified License No.: 2650915.01
Formation No.: 2650915
For privacy-related enquiries, please contact us at: [privacy@falcon-trans.com].
2. Information We May Collect
We may collect personal information that you provide directly to us, including:
- full name;
- company name and job title;
- business email address;
- telephone number;
- country or business location;
- information provided through a contact form, email or other correspondence;
- information necessary to evaluate a commercial enquiry or potential business relationship.
We may also collect limited technical information automatically when you visit our website, such as:
- IP address;
- browser type and device information;
- pages visited and approximate visit duration;
- referral source and website interaction data;
- cookie preferences, where applicable.
3. How We Use Your Information
We may use personal information to:
- respond to enquiries and communicate with you;
- assess potential commercial cooperation or service requests;
- provide information about our products, services and business activities;
- maintain business records and manage professional relationships;
- improve our website, communications and services;
- comply with applicable legal, regulatory, compliance and record-keeping obligations;
- protect the security and integrity of our website and business operations.
We do not sell personal information to third parties.
4. Legal Basis for Processing
Where applicable, we process personal data based on one or more of the following grounds:
- your consent;
- the need to take steps at your request before entering into a business relationship or contract;
- our legitimate interests in operating, protecting and developing our business;
- compliance with legal, regulatory or contractual obligations.
5. Sharing of Information
We may share personal information only where reasonably necessary and appropriate, including with:
- professional advisers, including legal, accounting and compliance advisers;
- IT, hosting, website maintenance and communications service providers;
- logistics, trade or other service providers involved in a requested business transaction;
- financial institutions, payment providers or compliance partners where required for a legitimate transaction;
- government authorities, regulators or law-enforcement bodies where disclosure is required by law.
Any third party receiving information is expected to handle it securely and only for the relevant purpose.
6. International Data Transfers
As an international trading and logistics business, FalconTrans may process or transfer information across different jurisdictions, including the United Arab Emirates, Europe, Asia and other countries relevant to a commercial relationship.
Where personal data is transferred internationally, we take reasonable steps to ensure that the transfer is carried out in accordance with applicable data-protection requirements.
7. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, including to manage enquiries, maintain business records, resolve disputes and meet legal or regulatory requirements.
The retention period may vary depending on the nature of the information and the relevant legal obligations.
8. Data Security
We use reasonable organisational and technical measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.
However, no online communication or electronic storage method can be guaranteed to be completely secure. You should avoid sending sensitive information through unsecured channels.
9. Your Rights
Depending on applicable law and your location, you may have the right to:
- request access to personal information we hold about you;
- request correction of inaccurate or incomplete information;
- request deletion of information where there is no valid reason for us to retain it;
- object to, or request restriction of, certain processing activities;
- withdraw consent where processing is based on consent;
- request a copy of personal data in a portable format, where applicable;
- lodge a complaint with the relevant data-protection authority.
To exercise any of these rights, please contact us at [privacy@falcon-trans.com].
10. Cookies
Our website may use essential cookies and similar technologies to ensure proper website operation, analyse website use and improve user experience.
Where non-essential cookies are used, you will be given the opportunity to manage your preferences through the cookie notice displayed on the website.
11. Third-Party Websites
Our website may contain links to third-party websites. FalconTrans is not responsible for the privacy practices, content or security of external websites. Please review the privacy policy of any third-party website you visit.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services or legal obligations. The updated version will be published on this page with a revised “Last updated” date.